2022 Edition

Postal Service Exam Guide

To work with the United States Postal Service, one must meet certain criteria and pass a series of exams. The Postal Service administers four exams, numbered 474, 475, 476 and 477, for all entry-level postal positions.

The exams apply to the following jobs:
 
  • 474 - Mail Carriers
  • 475 - Mail Processors
  • 476 - Mail handlers
  • 477 - Customer Service Clerks
The new exams use a variation of the following five exams:
  1. Work Scenarios.
  2. Describe Your Approach.
  3. Check for Errors
  4. Work Your Register
  5. Tell Us Your Story
The exams have the following parts:

474 
  • Work Scenarios
  • Describe Your Approach
  • Tell Us Your Story
475
  • Work Scenarios
  • Descirbe Your Approach
  • Tell Us Your Story
  • Check for Errors

476
  • Work Scenarios
  • Describe Your Approach
  • Tell Us Your Story
  • Check for Errors

477
  • Work Scenarios
  • Describe Your Approach
  • Tell Us Your Story
  • Work Your Register

A passing score of 70% is needed to be further considered. Applicants who have passed will be placed on the “Register” or list in order from highest to lowest scores. The people with the highest scores will be called for an interview first, and the Postal Service will continue to call down the list as more job openings become available.

Requirements to take the exam:
 
  • Applicants must be 18 years of age or older.  However, applicants may be 17-years-old if they have a high school diploma or G.E.D.
  • Applicants must be a U.S. citizen or legal resident (Green Card acceptable).
  • Applicants must not have any felony convictions.

You will need to register on the USPS.com website to set up your username and password. 

Postal Practice Exam

Quality starts with who wrote the material.
Our practice exam writer
s
:
Written by:
Mary Cowser,

Former Supervisor and
US Postal Service Expert

 
Mary worked for the U.S. Postal Service for fifteen years and is now a professional writer with a focus on postal service educational materials. She started out as a postal clerk and worked her way up through the ranks to become a supervisor of two different departments, the Customer Service Department and the Processing and Distribution Department. She has broad experience across the spectrum of positions offered by the U.S. Postal Service. As a departmental supervisor, she was responsible for training postal service personnel. She has taken three postal service exams in her career and scored a passing grade on all of them. Having been there herself, starting as an entry level employee, and working her way up, she knows what it takes to get hired and promoted.