If you are not satisfied with the Tests.com product that you purchased, you may receive a full refund of the purchase price if you contact Tests.com in accordance with the following:
Individual or single user purchasers that are not satisfied may receive a refund if the individual contacts Tests.com via http://www.tests.com/contact-us. There is no time limit for a refund with a single user license. Just let us know you are not satisfied.
Group or multi-user purchasers that are not satisfied with the Tests.com products may receive a refund if the group purchaser contacts Tests.com within sixty (60) days of purchase of the subject products via http://www.tests.com/contact-us.
Please include the following information in the email to allow Tests.com to access your account information: your name, email address and the type of practice test you purchased. All sales of products are final after the expiration of the refund contact period. Refunds are typically processed the same business day as we receive them however your bank may take a couple days to process it.